Terms & Conditions - ‘Sounds Like Me from iAM’ App / Agent

 

Terms and Conditions

Effective Date: 01st May 2025
Company Name: Courageous Success Ltd
Company Registration Number: 04957531
Jurisdiction: England and Wales

1. Introduction

Welcome to Sounds Like Me from iAM, an AI-driven agent designed to generate personalized content based on users’ uniqueness and values. By using this service within Microsoft 365, Copilot 365, and Microsoft Teams, you agree to comply with these Terms and Conditions.

2. Acceptance of Terms

These Terms and Conditions govern the use of Sounds Like Me from iAM and apply to all users. If you do not agree with these terms, you must discontinue usage immediately.

3. Ownership and Intellectual Property

  • Sounds Like Me from iAM is developed and owned by Courageous Success Ltd.

  • All intellectual property rights associated with the AI agent, including but not limited to trademarks, algorithms, branding, remain the sole property of Courageous Success Ltd.

  • Users may not modify, reproduce, distribute, or create derivative works based on any part of the AI agent without prior written consent from Courageous Success Ltd.

4. Permitted Use

Users agree to use Sounds Like Me from iAM strictly for personal purposes.

  • Unauthorized commercial use is prohibited.

  • The AI agent must not be used for unlawful, abusive, or fraudulent activities.

  • Users must ensure their use of the AI agent complies with applicable laws and ethical standards.

5. Limitations of Liability

  • The output generated by Sounds Like Me from iAM does not reflect the views or opinions of Courageous Success Ltd.

  • Courageous Success Ltd is not responsible for any errors, inaccuracies, or unintended content generated by the AI agent.

  • Users accept full responsibility for interpreting and using generated content.

  • Courageous Success Ltd shall not be liable for damages arising from the use or inability to use the AI agent.

6. User Restrictions

Users agree to the following restrictions:

  • Modification: Users may not modify, edit, or tamper with the AI agent unless granted written permission by Courageous Success Ltd.

  • Copying & Replication: Users must not attempt to reverse-engineer, copy, or replicate the functionality of Sounds Like Me from iAM.

  • Misuse: Users must not use the agent in ways that breach Microsoft's policies, infringe on third-party rights, or create harmful, misleading, or unethical content.

7. Data Protection & GDPR Compliance

  • GDPR Compliance: Courageous Success Ltd is committed to protecting the personal data of EU citizens in accordance with the General Data Protection Regulation (GDPR).

  • Further details regarding data processing practices are outlined in the Privacy Policy.

8. Acceptable Use Policy

Users must:

  • Refrain from generating misleading, defamatory, offensive, or unethical content.

  • Not attempt to manipulate AI responses for fraudulent or unlawful purposes.

  • Ensure their usage complies with ethical AI standards and relevant regulations.

9. Indemnification Clause

Users agree to indemnify and hold harmless Courageous Success Ltd from any claims, damages, liabilities, or expenses arising from their use or misuse of Sounds Like Me from iAM.

10. Disclaimers and Warranties

  • The AI agent is provided "as is" without any warranties of accuracy, reliability, or fitness for a particular purpose.

  • Courageous Success Ltd does not guarantee that the AI-generated content will always be error-free or suitable for all users.

11. No Reliance on AI-Generated Content

  • The AI-generated output is for informational purposes only and should not be interpreted as legally binding advice.

  • Users must exercise discretion and independent judgment before relying on AI-generated insights.

12. Third-Party Services

If Sounds Like Me from iAM interacts with external platforms (e.g., Microsoft Teams, Copilot 365), users must comply with those third-party terms in addition to these Terms and Conditions.

13. Confidentiality and User Responsibilities

  • Courageous Success Ltd is not responsible for unintended exposure of user data due to AI processing.

14. Limitation of AI Ethics and Bias

  • The AI agent attempts to generate unbiased responses, but Courageous Success Ltd is not liable for unintended biases in AI-generated content.

  • Users should exercise discretion when relying on AI-generated material.

15. Service Availability & Technical Failures

  • Courageous Success Ltd makes no guarantees of uninterrupted access due to server outages, maintenance, or technical failures.

  • Courageous Success Ltd shall not be liable for disruption or losses caused by technical failures.

16. Force Majeure

  • Courageous Success Ltd shall not be liable for delays or failures caused by events beyond reasonable control, such as cyber-attacks, regulatory changes, or unforeseen technical disruptions.

17. Governing Law and Dispute Resolution

  • Any disputes must first be attempted to be resolved through mediation before proceeding with formal legal actions.

  • If unresolved, disputes shall be subject to the courts of England and Wales.

18. Licensing and Compliance with AI Regulations

  • If future AI regulations affect the operation of Sounds Like Me from iAM, Courageous Success Ltd reserves the right to modify or discontinue the service.

  • The AI agent does not create legally binding advice.

19. Feedback & Improvements

  • Users may provide feedback, which Courageous Success Ltd reserves the right to use for enhancing AI performance while ensuring privacy compliance.

20. Termination of Use

Courageous Success Ltd reserves the right to suspend or terminate user access if they:

  • Violate these Terms and Conditions.

  • Use the AI agent for unauthorized purposes.

  • Attempt to manipulate or exploit Sounds Like Me from iAM in unethical ways.

21. Amendments

Courageous Success Ltd may update these Terms and Conditions periodically. Users will be notified of changes, and continued use constitutes acceptance of the revised terms.